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POLICIES
   
 
 
   
  Privacy Policy  |  Shipping Policy  |  Refund Policy  
     
   Privacy Policy  
  The privacy of customer information is a matter that is taken very seriously at MOKSHA Fine Wovens.  
  When you place an order at www.mokshafinewovens.com, or any of the MOKSHA Fine Wovens web properties, we collect your name, mailing address, phone number and credit card information for use in processing your order. We also collect your
e-mail address when you order from our website so that we can send you necessary e-mail messages related to your order, such as an order confirmation
or order status.
 
  We do not sell or rent your e-mail address or phone number to any third parties for their marketing purposes. If you place an order with us, your name and mailing address may be exchanged with carefully screened catalog companies whose products may be of interest to you. If you would prefer not to receive such mailings, please contact us at sales@mokshafinewovens.com or by phone at 212-714–0585. Please provide your exact name, address and e-mail address.  
 

We maintain a record of your orders should we, or you, ever need it for reference. You may request a record of the information stored on your account at any time by calling MOKSHA Fine Wovens Customer Service and providing the appropriate authentication of identity.

 
 

If you request a catalog from our website or sign-up for an e-mail subscription, we offer the option of receiving our special e-mail promotions and notices. If at any time you no longer wish to receive our catalogs and/or promotions, simply contact us at sales@mokshafinewovens.com or by phone at 212-714–0585. For these requests, we ask that you include your current e-mail address and full name. You may also change your contact preferences or account information at any time by logging into the Account section of this site.

 
 

By taking part in promotions, product ratings and reviews, contests or sweepstakes offered on the site, you agree that we may use your information for marketing and promotional purposes. You further agree that we may use and/or disclose information about you, such as demographics or your use of this site, in any way without revealing your personal information or identity, and without any further compensation, except where prohibited by law.

 
 

Disclaimer

 
 

The Privacy Policy adopted by MOKSHA Fine Wovens and all statements contained on this site about privacy and how we deal with data supplied by visitors to this site are not intended to be a contractual obligation of any kind, and any such obligation is hereby disclaimed. These statements constitute the present policy of MOKSHA Fine Wovens, which it will take reasonable measures to implement. Similarly, this Privacy Policy is not intended to be “advertising” or “advertising claims.” Rather, it is intended to set forth our policy, including our practices and intentions about how we conduct our business.

 
  Notice  
  MOKSHA Fine Wovens may change this Privacy Policy from time to time. All material changes to this policy are effective after at least thirty (30) days notice of the changes by posting the changes here. We may also post these changes in this section or the Terms & Conditions section of this site and/or by sending an e-mail to users who have provided us their e-mail address for this notification purpose. We provide you with thirty (30) days notice to give you the opportunity to notify us if you do not agree to the changes we highlight to you in our e-mail notice. Our e-mails will always remind you of your opportunity to inform us of your preferences and will alert you how to inform us of these preferences.  
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   Shipping Policy  
  Merchandise will be shipped UPS ground unless otherwise requested.
Shipping charges are for UPS ground shipment in the 48 contiguous US states, excluding Hawaii & Alaska.
 
     
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   Refund Policy  
  Products must be returned within 10 days of purchase, with tags attached and in good condition. MOKSHA does not reimburse shipping costs for returned items unless the item is defective. Items damaged by normal wear and tear or improper care are excluded from this return policy. Returns will not be accepted unless prior written authorization is obtained from a MOKSHA representative. If you have any questions about this return policy, please feel free to contact us by phone or email.  
     
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